At Teamworks,
your right to privacy and data security is a primary concern.
That's why, when you visit any Teamworks web site, we help you
maintain control over your personal data on the Internet. Below
are the guidelines we use for protecting the information you provide
us during a visit to our Internet site ( www.team-works.com) or
when you use our online support offerings such as support.team-works.com.
Other Teamworks and Teamworks Co-branded sites may operate under
their own privacy and security policies .
This statement
discloses the privacy guidelines for the entire domestic Teamworks
website. Additional Teamworks website information is available
on the left. For more information about Teamworks privacy or information
usage guidelines, contact us at webmaster@team-works.com and put
"privacy" in the subject line. The guidelines at this
site are applicable only to this domestic website. Information
submitted solely in a business capacity is not covered by these
guidelines.
Teamworks
only asks for specific types of personal information
In a few areas
on our Web site and online customer support tools, we ask you
to provide information that will enable us to enhance your site
visit, to assist you with technical support issues or to follow
up with you after your visit. It is completely optional for you
to participate.
For example,
we request information from you when you:
Register on team-works.com or teamworks.net
Place an order
Provide feedback in an online survey
Request e-mail notification of your order status
Subscribe to a report, newsletter or a mailing list
Request online technical support
Request assistance from our "support group"
In each of
the instances above, we may ask for your name, e-mail address,
phone number, address, type of business, customer preference information,
customer number and service tag number, as well as other similar
personal information that is needed to register or subscribe you
to services or offers. If we ever ask for significantly different
information we will inform you. In the case of newsletters or
mailing lists, you will be able to "unsubscribe" to
these mailings at any time.
Teamworks
only uses your personal information for specific purposes
The information
you provide will be kept confidential and used to support your
customer relationship with Teamworks. Among other things, we want
to help you quickly find information on Team-works.com and alert
you to product upgrades, special offers, updated information and
other new products and services from Teamworks. Agents or contractors
of Teamworks who have access to your personal information and
prospect information are required to keep the information confidential
and not use it for any other purpose than to carry out the services
they are performing for Teamworks. Teamworks may enhance or merge
your information collected at its site with data from third parties
for purposes of marketing products or services to you.
You
can opt-out of receiving further marketing from Teamworks at any
time
We will send
you information about our various products and services, or other
products and services we feel may be of interest to you. Only
Teamworks (or agents working on behalf of Teamworks and under
confidentiality agreements) will send you these direct mailings.
If you do not want to receive such mailings, simply tell us when
you give us your personal information. Or, at any time you can
easily opt-out of receiving further marketing from Teamworks by
clicking here .
Teamworks
will not disclose your personal information to any outside organization
for its use in marketing without your consent
Information
regarding you (such as name, address and phone number) or your
order and the products you purchase will not be given or sold
to any outside organization for its use in marketing or solicitation
without your consent. Your information may be shared with agents
or contractors of Teamworks for the purpose of performing services
for Teamworks.
Teamworks
wants to help you keep your personal information accurate
You can request
the individual information that Teamworks has collected about
you via the Internet at webmaster@team-works.com . You can have
factual inaccuracies in this information corrected by contacting
webmaster@team-works.com .
Internet
Commerce
The online
store at dell.com is designed to give you options concerning the
privacy of your credit card information, name, address, e-mail
and any other information you provide us. Teamworks is committed
to data security with respect to information collected on our
site. We offer the industry standard security measures available
through your browser called SSL encryption, (please see Teamworks
Store Security page for details on these security measures). If
at any time you would like to make a purchase, but do not want
to provide your credit card information online, you may place
an order without credit card information and a representative
will contact you. Alternatively, you may always contact a sales
representative over the telephone. Simply call us. It has always
been a Teamworks practice to contact customers in the event of
a potential problem with your purchase or any normal business
communication regarding your purchase.
Customized
Experience
New technologies
are emerging on the Internet that help us deliver customized visitor
experiences. At Teamworks, we primarily use "cookies"
to help us determine which service and support information is
appropriate to your machine and to maintain your shopping experience
in our online store. Our use of this technology does not mean
that we automatically know any information about you. We might
be able to ascertain what type of computer you are using, but
beyond that, our use of cookies is designed only to provide you
with a better experience when using www.team-works.com. Teamworks
has no desire or intent to infringe on your privacy while using
the team-works.com site. For more information about these new
technologies on team-works.com visit our Cookies page.
Third-Party
Sites
Please be
aware that other web sites that may be accessed through our site
may collect personally identifiable information about you. The
information practices of those third-party web sites linked to
teanm-works.com are not covered by this privacy statement. We
use the " " symbol to mark links that go to third-party
sites.
You are solely
responsible for maintaining the secrecy of your passwords or any
account information. Please be careful and responsible whenever
you're online. If you post personal information online that is
accessible to the public, you may receive unsolicited messages
from other parties in return. While we strive to protect your
personal information, Teamworks cannot ensure or warrant the security
of any information you transmit to us, and you do so at your own
risk.
Children's
Privacy Policy
Teamworks
takes children's privacy seriously. Because we recognize that
special considerations exist when kids are online, we have a separate
privacy policy just for information about kids.
Teamworks
Website for children
Teamworks
does not seek to collect personal information about kids through
its any website . The only situation in which Teamworks might
collect personal information would be if a kid includes the information
in a question he or she submits on a web page -- which Teamworks
has expressly asked kids NOT to do. If Teamworks receives such
information, we delete the information as soon as we discover
it and do not use it for any purpose. Nor do we disclose it to
third parties.
In addition,
like other operators of websites for kids, Teamworks is prohibited
by law from conditioning a kid's participation in an activity
on the kid's disclosing more personal information than is reasonably
necessary to participate in the activity.
Rest
of Teamworks Website
Teamworks
does not seek to collect personal information about kids through
other parts of the Teamworks website. If a kid submits information
to us through any part of our website we delete the information
as soon as we discover it and do not use it for any purpose, nor
do we disclose it to third parties.
Reviewing
and Deleting Information
Teamworks
wants parents to know that you can review any personal information
we collect about your kids, and require that the information be
deleted. However, since we do not seek to collect any personal
information about kids, and we delete such information that we
collect inadvertently as soon as we discover that a kid has submitted
it, we typically retain no information about kids that could be
reviewed or deleted. In the odd event that a parent requests review
or deletion of information about a kid before we have discovered
and deleted the information, then we will of course honor that
request.
In order to
request review or deletion of personal information that Teamworks
has collected about your child, please send an email to kidpolicy@team-works.com
; please include "Delete personal information" in the
subject line.
Other
Websites
Teamworks
websites contain links to other websites that are not operated
by Teamworks. Teamworks is not responsible for the privacy practices
of the websites that it does not operate, and our Kid's Privacy
Policy does not apply to those websites. And some parts of our
sites are animated using downloadable applications with Macromedia's
Shockwave/Flash. We also make video available through RealNetwork's
Media-Player, and use the video hosting services. Macromedia,
RealNetworks, and these otherweb hosting services operate under
their own privacy and security policies, and the way they may
collect and use information can be further evaluated at: www.macromedia.com
, www.realnetworks.com.
Contact
Teamworks
Teamworks
is the sole operator of the Teamworks websites. If you would like
to contact us for any reason regarding our kids' privacy practices,
please call, write, or email us at the following address:
Teamworks
Inc.
15120 Kercheval, Grosse Point, MI 48236
(248) 356-4050
info@team-works.com